Saturday, March 05, 2005
11:38 PM

Post- Results Release

Wellwell... how to pen these down...

Brought back memories of that particular day... I was in a terrible mood. Can say "no mood". But back in HSBC I got loads of applications to look thru, to call up the clients or the guarantors or their sales engineers. I called this guy who's the sales engineer to remind him about his client's problematic case. He started to blame HSBC for being inefficient and informing him only then. He asked me, "What's your name what's your name? What?" "You are not going to process this because of this little problem? What is HSBC doing?" "You say la... Take so long to inform me, efficient or not... Don't dare to answer me rite? Inefficient rite? Nothing to say rite?" "Ask XXX to come! Is he around? XXX! I want to talk to XXX? I want to ask him personally? I really cannot stand it anymore! Ever since HSBC took over, everything is in a mess! Ask him to speak to me now!"

Get the idea of how fierce the guy was? Little did I know, after I asked for XXX, who was my supervisor, tears started to flow down my cheeks. Well, pretty uncontrollably. Felt so demoralised, discouraged. Juz locked myself in the toilet cubicle and cried and cried... Din dare to step out cuz my nose and eyes were still red... Wanted to wait till I looked normal. Haiz...

Well.. In such a bad mood at that time le, still vent his frustrations on a small fry like me. The next day he called me and apologised. I knew he was sincere (at least I'd like to think so, since I was only a temp)... I forgave him of cuz... He said he was in a terrible mood... Well... Moods relli can spoil the day. If only I wasn't in a bad mood, I would be able to talk back and defend our "business", be able to sweet-talk him and convince him that we're still in the midst of the transition and will continue to improve in terms of efficiency, blah blah... Well... But that really taught me a lesson. Cuz i relli dun like crying in front of other pple... hehez...

Thot of this terrible incident cuz today sth happened. Not so much to me though. Not the same sort of incident. But then I wondered what was exchanged between them. I dun dare and dun intend to ask, cuz it seemed to be private and definitely sensitive. How bad or how serious could it be?

Working is definitely good experience. In school, u can make whatever mistakes, nobody cares. At most CS lorz... But in workplace, u gotta cover up for urself. Make sure there's no loophole or weakest link for pple to attack. Well, to me I believe that most pple ard me are nice. But that's not the case with misunderstandings and if they dunno u personally. They assume and infer and deduce from what they see on the surface, from what it appears to be.

=>You are chatting happily, therefore you are slacking.

But den covering up does not include defending for yourself. No way man... You muz present yourself as a humble person, willing to admit your mistakes (even if u tink u din make such a grave mistake) and obedient. Dun bother defending yourself unless u relli noe that person well. Juz take it that u are utterly wrong n that u will improve...

Luckily I'm quite an observant person- a skill that I picked up from years of gossiping experience. Haha... One look and you noe who are watching (potential back-stabbers or "reporters")... But unfortunately, there's nothing much I can do abt it except to cover myself properly and seal up all holes and mend any weakest link. Yar... make sure all the links are equally strong.

It's definitely not enough to be academically-inclined. Oso need to be street-wise... Shall I call the above-mentioned office politics? Dunno whether it's serious enough to be called office politics. But it's definitely super important to be observant, cuz thru observation, u can tell whether a person is consistent in terms of her attitude to u and others... yar... These things can't be taught. They've to be experienced, to be learnt. So when pple say I'm smart, I dun believe it to be so, cuz I yet to master the "smartness" yet.

But I get it I get it, even if u dun get wad I meant... If u dun, juz dismiss the above as crap...